sUSANNA BOYER

Areas of Expertise:

• Agent Communication & Support – Open Door Policy to assist agents via all methods of communication and supports the internal communication channels via Workspace and Facebook.

• Compliance & Contracts – Reviews contracts for inexperienced agents, backup for paperwork compliance in Workspace, and stays updated on TREC and local board regulations.

• Training & Education – 

  • Contracts I

  • Contracts II (Addenda)

  • CE - TREC Legal Update I

  • CE - TREC Legal Update II

  • CE - Broker Responsibility

  • Works with TREC to approve and report CE credits.

• Agent Growth & Retention – Conducts agent mentor sessions, assists with agent masterminds, and manages external awards nominations.

• Operations & Reporting – Provides department updates at monthly sales meetings, and through the internal newsletter, tracks weekly agent production for leadership meetings, and oversees Lone Wolf reporting.

• Strategic Growth & LFRO Management – Implements market growth plans, onboard LFRO agents, maintains compliance, and manages brokerage financials through multiple channels.

• Onboarding & Licensing – Authorizes agents ICAs, track agent license renewals and board memberships.